Privacy Policy

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JD Environmental Solutions Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, request a quotation, or use our services.

JD Environmental Solutions Ltd is a UK-based environmental, building compliance and construction materials testing support business.

For the purposes of UK data protection law, JD Environmental Solutions Ltd is the data controller for the personal information we collect and use.

Business name: JD Environmental Solutions Ltd
Website: www.jdenvironmental.co.uk
Email: info@jdenvironmental.co.uk
Registered office: The Stables Manor Business Park, East Drayton, Retford, DN22 0LG
Company number:  17194146 

We may collect and use the following types of personal information:

• Your name
• Business name
• Job title
• Email address
• Telephone number
• Site address or project location
• Information you provide when requesting a quotation or making an enquiry
• Correspondence between you and JD Environmental Solutions Ltd
• Website usage information, such as pages visited, enquiry form submissions and basic analytics information

We do not intentionally collect sensitive personal information through our website.

We may collect personal information when you:

• Complete a contact form on our website
• Email or telephone us
• Request a quotation
• Place an order or instruct us to arrange services
• Communicate with us about a project
• Visit or interact with our website

We use your personal information to:

• Respond to enquiries
• Provide quotations
• Arrange testing, inspection, consultancy or compliance services
• Manage projects and client relationships
• Communicate with you about services you have requested
• Process invoices, payments and business records
• Meet legal, regulatory, tax and accounting obligations
• Improve our website, services and communication
• Send relevant business-to-business service information where appropriate and permitted by law

We rely on one or more of the following lawful bases:

Contract
Where we need to use your information to provide a quotation, process an instruction, arrange services, or manage our working relationship with you.

Legitimate interests
Where we use your information for normal business purposes, such as responding to enquiries, managing client relationships, improving our services, and sending relevant business-to-business communications.

Legal obligation
Where we need to keep records or share information to comply with legal, tax, accounting, regulatory or insurance requirements.

Consent
Where we rely on your consent, for example for certain cookies, analytics tools, or specific marketing activities where consent is required.

We may share relevant personal information with trusted third parties where necessary to provide our services or operate our business. This may include:

• Laboratories
• Surveyors, consultants, contractors or specialist service providers
• IT, website, email and cloud service providers
• Accountants, insurers, legal advisers or professional advisers
• Payment, invoicing or accounting software providers
• Regulators, public authorities or law enforcement bodies where legally required

We only share personal information where there is a valid business or legal reason to do so. We do not sell your personal data at any point. 

We only keep personal information for as long as necessary for the purpose it was collected.

In general:

• Enquiry information may be kept for up to 2 years
• Client, project, quotation and order records may be kept for up to 7 years
• Accounting and tax records may be kept for at least 6 years
• Website analytics information may be kept for a shorter period depending on the system used

We may keep information for longer where required for legal, insurance, regulatory or dispute-resolution purposes.

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

These steps may include secure email systems, password protection, access controls, cloud storage security and limiting access to personal information to those who need it for business purposes.

Some of the systems we use, such as website, email, cloud, analytics or software providers, may store or process information outside the UK. For example, if specialist testing is required that is carried out by a laboratory outside of the UK. 

Where this happens, we will take reasonable steps to ensure appropriate safeguards are in place in accordance with UK data protection law.

Our website may use cookies and similar technologies to make the website work properly, improve user experience, and understand how visitors use the site.

Some cookies are essential for the website to function. Other cookies, such as analytics or marketing cookies, may require your consent.

You can manage or disable cookies through your browser settings. Where our website uses a cookie banner or preference tool, you can use it to manage your cookie preferences.

Under UK data protection law, you have the right to:

• Ask for a copy of the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information in certain circumstances
• Ask us to restrict how we use your information
• Object to us using your information in certain circumstances
• Ask for your information to be transferred to another organisation
• Withdraw consent where we rely on consent

To exercise your rights, please contact us at:

info@jdenvironmental.co.uk

We may need to verify your identity before responding to your request.

We may contact business customers, suppliers or professional contacts with information about services that may be relevant to their work.

You can ask us to stop sending marketing communications at any time by contacting:

info@jdenvironmental.co.uk

If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office, which is the UK regulator for data protection.

We may update this Privacy Policy from time to time. The latest version will be published on this page.